Scrolls – End User Licence Agreement (Supplementary Terms)

DRAFT – NOT LEGAL ADVICE – REQUIRES SOLICITOR REVIEW BEFORE PUBLICATION
Prepared: 16 October 2026 · Version 0.1 (draft) Operator: The Founders Ltd

0. Relationship to Apple's Standard EULA

0.1 This document sets out supplementary terms that apply in addition to, and are subject to, the Apple App Store and iTunes Terms of Service and the Apple standard Licensed Application End User Licence Agreement ("Apple EULA") that you accept when downloading Scrolls from the App Store.

0.2 To the extent of any conflict between this document and the Apple EULA or Apple's Terms of Service, the Apple EULA and Apple's Terms of Service prevail.

0.3 This document does not modify, waive, or limit any term of the Apple EULA. It addresses matters specific to Scrolls that are not covered by, or that supplement, the Apple EULA.

0.4 By downloading, installing, or using Scrolls, you agree to this document in addition to the Apple EULA.

0.5 This document is provided in accordance with Apple Guideline 3.1.2 (auto-renewing subscription disclosures) and the App Store Review Guidelines regarding end-user licence agreements for apps containing user-generated content and paid digital content.

1. Operator

1.1 The Founders Ltd, company number 17035648, registered in England and Wales, registered office: 22 Villiers Gardens, London, England, E20 1GW. Email: [email protected].

2. Licence Scope

2.1 Subject to your valid entitlement (free, subscription, or one-off purchase) and your compliance with these Terms, The Founders Ltd grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to:

(a) access and read digital book content within the Scrolls application on a device you own or control;
(b) use the social and club features (clauses 5–6) for personal, non-commercial purposes;
(c) create and maintain a user profile and account.

2.2 The licence is limited to one user at a time per device, with the exception that a subscription may be used on multiple devices registered to the same Apple ID, as permitted by Apple's standard EULA.

2.3 The licence does not grant you the right to: copy, reproduce, distribute, publicly perform, create derivative works from, scrape, or commercially exploit any content; transfer, sell, or sublicense the content or the licence; reverse-engineer, decompile, or disassemble the application; or remove any copyright, trademark, or content-identifier notices.

2.4 The licence is terminated automatically upon: expiry or cancellation of your subscription; termination of your account; material breach of these Terms; or withdrawal of the content by The Founders Ltd or the rights-holder.

3. Restrictions

3.1 You must not:

(a) use Scrolls for any unlawful purpose;
(b) use automated means (bots, scrapers, crawlers) to access content beyond normal personal reading;
(c) attempt to bypass, disable, or interfere with digital rights management, access controls, or entitlement checks;
(d) use the Service to distribute content to third parties not covered by your licence;
(e) use Scrolls in a manner that could reasonably damage, disrupt, or impair the Service or its infrastructure;
(f) misrepresent your identity or impersonate another person or entity in social features;
(g) upload or post content that is infringing, defamatory, obscene, or otherwise illegal.

3.2 Violation of these restrictions may result in immediate suspension or termination of your account and licence without refund.

4. Content Licences

4.1 Public-domain content. Texts in the public domain are free of copyright restriction. Where the source is Project Gutenberg, the Project Gutenberg Licence and any associated trademark conditions apply as published by Project Gutenberg. We do not claim ownership of public-domain texts.

4.2 Licensed content. Licensed titles are made available under licences held by The Founders Ltd from the respective rights-holders. Your right to access is limited to the scope of our licence and the entitlement you hold (subscription or one-off purchase). We make no representation that our licence is perpetual or irrevocable.

4.4 Cover art and design elements. Cover images, typography, and UI design elements may be separately licensed or owned by third parties. A licence to read the text does not include a licence to the cover image or design.

4.5 Third-party content. Where Scrolls displays content from third-party sources (e.g., PoetryDB, dictionary services, text-to-speech voice models), that content is used in reliance on the applicable open or other licence (e.g., CC BY 4.0, CC BY-SA). Attribution is provided in-app where the licence requires it. You are responsible for complying with any licence conditions that apply to your use of such content.

4.6 Samples. The server-cut sample (default chapter 1) provided to non-entitled users is for preview only and does not constitute a licence to the full work.

5. Subscription and Trial Disclosures (Apple Guideline 3.1.2)

5.1 Subscription name: Scrolls Monthly Subscription.Apple Product ID: scrollsmain.sub.

5.2 Price: GBP 3.99 per month (or the localised equivalent displayed in your App Store region by Apple).

5.3 What you get: Access to all titles marked subscription or subscription_or_paid in the Scrolls catalogue while the subscription is active.

5.4 Free trial: A 14-day free trial is available. The trial begins when you first activate the subscription. The subscription automatically converts to a paid subscription at the end of the trial unless you cancel.

5.5 Auto-renewal: The subscription renews automatically at the end of each billing period.

5.6 How to cancel: Go to Settings → Apple ID → Subscriptions → Scrolls and cancel auto-renewal. Cancellation must occur at least 24 hours before the end of the current billing period to take effect before the next renewal. You retain access until the end of the paid period.

5.7 Price changes: Apple may change the price in your App Store region. We may also propose a price change, which will be subject to Apple's approval and your acceptance at the next renewal.

5.8 Offer codes: Promotional codes are redeemed through Apple's in-app purchase system and are governed by Apple's terms.

5.9 One-off purchases (short stories and individual titles): Priced at GBP 1.39 per short story (or localised equivalent). Non-consumable. Tied to your Apple ID. Restorable via Restore Purchases.

5.10 Refunds: Refunds are handled exclusively by Apple under its Terms of Service. Direct us: reportaproblem.apple.com. The Founders Ltd does not issue refunds.

5.11 All payments are processed by Apple. The Founders Ltd does not receive or store your payment details. RevenueCat is used solely for entitlement verification.

6. Refunds

6.1 All refund requests must be submitted to Apple via reportaproblem.apple.com or Apple Support.

6.2 The Founders Ltd has no ability to process, approve, or deny refunds.

6.3 Apple's standard refund criteria and time limits apply.

6.4 This does not affect your statutory rights under the Consumer Rights Act 2015 or the Unfair Contract Terms Act 1977.

7. Account Termination

7.1 You may terminate your account at any time via Settings → Delete Account or the website delete-account page.

7.2 We may suspend or terminate your account if you breach these Terms, the Acceptable Use policy, or applicable law.

7.3 Upon termination:

(a) your licence to access content ceases immediately;
(b) your subscription is not refunded for the remaining period, except as required by Apple or applicable law;
(c) one-off purchases remain tied to your Apple ID and are restorable if the account is reactivated;
(d) personal data is handled in accordance with the Privacy Policy (retention up to 12 months, then purged).

7.4 Termination does not affect rights or obligations that have accrued before the effective date of termination.

8. Acceptable Use

8.1 In addition to the restrictions in clause 3, you agree to use the Service in a manner that does not:

(a) create an unreasonable or disproportionately large load on our infrastructure;
(b) interfere with or disrupt the integrity or performance of the Service;
(c) circumvent rate limits, access controls, or technical measures;
(d) use the Service to build a competitive product or service;
(e) attempt to access the Service in a way that is not authorised by these Terms or the Apple EULA.

9. User-Generated Content, Clubs, and Social Features

9.1 Features. Scrolls provides book clubs, friend connections, user profiles (username, display name, avatar, reading statistics), club posts, reporting, and blocking.

9.2 Your content. By posting, you grant The Founders Ltd a non-exclusive, worldwide, royalty-free, revocable licence to host, display, and distribute your content for the purpose of operating the Service. You retain ownership.

9.3 Your responsibility. You are solely responsible for the content you post and represent that you have the right to post it and that it does not infringe the rights of others.

9.4 Moderation. We may remove, edit, or restrict any user content at our discretion, particularly where it violates these Terms, is illegal, or is flagged by reports.

9.5 Reporting and blocking. Users may report content or other users. We review reports in good faith. Users may block other users.

9.6 Club admins. Club creators may set rules, ban members, and moderate posts within their club. Their decisions are not ours.

9.7 Safe harbour. [TO CONFIRM – solicitor to advise which hosting defences apply (UK E-Commerce Regulations 2002, Online Safety Act 2023 duties, US 17 USC 512); no safe harbour is asserted until a designated agent is registered.] Takedown notices: [TO CONFIRM – designated agent / notice-and-takedown URL not yet published].

9.8 No endorsement. User content does not represent the views of The Founders Ltd.

10. Intellectual Property

10.2 The "Scrolls" name, logo, and branding are [TO CONFIRM – trademark registration status pending clearance per audit L18].

10.3 You grant us a licence to use your username, display name, and avatar as necessary to operate the Service (e.g., in club member lists, friend feeds).

10.4 You may not use our trade marks, the "Scrolls" name, or our branding in any way that implies endorsement or affiliation without prior written consent.

10.5 Feedback. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use them without obligation.

11. Disclaimers and Limitation of Liability

11.1 As-is. The Service and content are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.

11.2 UK consumer law. Under the Consumer Rights Act 2015 (CRA 2015), you have statutory rights to:

(a) receive a service that conforms to contract, is of satisfactory quality, is fit for purpose, and is as described;
(b) receive digital content that conforms to contract, is of satisfactory quality, is fit for purpose, and you have the right to use it for a reasonable period;
(c) receive remedies (repair, replacement, price reduction, or refund) where the service or digital content does not conform.

Nothing in this document excludes or limits those rights.

11.3 Exclusions (to the extent permitted by law). We do not accept liability for:

(a) indirect, incidental, consequential, or special damages;
(b) loss of profits, revenue, data, or goodwill;
(c) failure of third-party services (Apple, RevenueCat, Supabase, or any content source);
(d) events beyond our reasonable control (force majeure).

11.4 Cap. To the extent permitted by law, our total aggregate liability for any claim arising from the Service in any 12-month period shall not exceed [TO CONFIRM – solicitor to decide whether any cap applies; no figure has been agreed].

11.5 Non-excludable. The following are not excluded or limited:

(a) liability for death or personal injury caused by negligence;
(b) liability for fraud or fraudulent misrepresentation;
(c) any liability that cannot be excluded under the Unfair Contract Terms Act 1977;
(d) your statutory rights under the CRA 2015.

11.6 Content accuracy. We do not warrant the accuracy, completeness, or fitness for a particular purpose of any content, metadata, or information.

12. Changes to These Terms

12.1 We may update this document from time to time. Material changes will be notified in-app and/or by email at least [TO CONFIRM – proposed 14 days] before they take effect.

12.2 Continued use after changes take effect constitutes acceptance. If you disagree, you may delete your account and cease use.

12.3 Apple's Terms of Service and EULA may also change. You are responsible for reviewing Apple's current terms.

13. Complaints

13.1 Contact us first: [email protected]. We aim to respond within [TO CONFIRM – proposed 15 working days].

13.2 If unresolved, you may:

(a) refer the matter to the courts of England and Wales (Small Claims Track for claims ≤ £10,000);
(b) contact the ICO for data-protection issues;
(c) contact the CMA for consumer-contract concerns;
(d) submit a complaint to Apple via getsupport.apple.com for App Store or payment issues.

13.3 These options are in addition to your statutory rights and do not limit them.

14. Governing Law and Jurisdiction

14.1 These supplementary terms are governed by the laws of England and Wales.

14.2 Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, save that:

(a) a consumer may bring proceedings in the courts of their country of habitual residence;
(b) nothing limits mandatory consumer protections that apply by virtue of the consumer's residence.

14.3 The Apple EULA is governed by its own choice-of-law clause (California law for US users). This does not affect the English-law terms in this document.

15. Severability and Entire Agreement

15.1 If any provision is held invalid or unenforceable, the remainder continues in effect.

15.2 This document, together with the Apple EULA, Apple's Terms of Service, the Scrolls Terms of Service (document 1), and the Privacy Policy, constitutes the complete agreement regarding your use of Scrolls.

15.3 No waiver is effective unless in writing and signed by The Founders Ltd.

Last updated: 16 October 2026 · Version 0.1 (draft)